Sinder Privacy Policy: Protecting Your Personal Information

Introduction & General Provisions

Welcome to sinder. This Privacy Policy describes our practices regarding the collection, use, and disclosure of your information when you use our platform for adult dating and meaningful connections. We are committed to protecting your privacy and handling your data with transparency and security.

By accessing or using sinder, you acknowledge that you have read, understood, and agree to the terms outlined in this policy. If you do not agree, please discontinue use of our services immediately.

This policy applies to all information collected through our website, mobile applications, and any related services (collectively, the "Service").

What Data We Collect

To provide and improve our Service, we collect several types of information:

Information You Provide Directly

• Account Information: Name, email address, date of birth, gender identity, and preferences you set during registration.
• Profile Information: Photos, bios, interests, lifestyle details, and any other content you choose to share on your profile.
• Communication Data: Messages, chats, and other communications sent through the platform.
• Verification Data: Information submitted for identity verification purposes, which is processed securely and deleted post-verification where possible.
• Payment Information: Billing details for premium subscriptions, processed by our secure third-party payment processors. We do not store full credit card numbers.

Information Collected Automatically

• Usage Data: Details of your interactions with the Service, including pages visited, features used, time spent, and search queries.
• Device & Technical Data: IP address, browser type, operating system, device identifiers, mobile network information, and app crash data.
• Location Data: Approximate location derived from your IP address or, with your explicit consent, precise location from your device to enable location-based matching.

How We Use Your Data

We use the information we collect for the following legitimate business purposes:

• To create, maintain, and secure your account.
• To facilitate connections and recommend potential matches based on your preferences and behavior.
• To personalize your experience and show you relevant content and profiles.
• To communicate with you about service updates, security alerts, promotional offers (which you can opt out of), and support requests.
• To ensure a safe environment by detecting, preventing, and addressing fraud, abuse, security risks, and technical issues.
• To conduct research and analysis to improve our algorithms, features, and overall user experience.
• To comply with legal obligations and enforce our Terms of Service.

We process your data based on your consent, the necessity to perform our contract with you, compliance with legal obligations, or our legitimate interests in improving and securing our Service.

Sharing Data With Third Parties

We value your privacy and do not sell your personal information. We may share your data in the following limited circumstances:

• Service Providers: With trusted vendors who perform services on our behalf (e.g., hosting, analytics, payment processing, customer support, email delivery). These partners are contractually bound to protect your data and use it only for the purposes we specify.
• Legal Requirements: If required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of sinder, our users, or the public.
• Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, under confidentiality agreements.
• With Your Consent: We may share information for any other purpose disclosed to you at the time of collection, with your explicit permission.

Profile information you choose to make public (like your bio and public photos) is visible to other users of the Service as intended by the platform's functionality.

Data Protection & Security

We implement robust technical and organizational measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS and at rest.
• Regular security assessments and penetration testing.
• Strict access controls limiting employee access to your data on a need-to-know basis.
• Secure development practices and regular software updates.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but promise to respond promptly to any suspected data breaches and comply with applicable breach notification laws.

Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access & Portability: To request a copy of the personal data we hold about you.
• Correction: To update or correct inaccurate or incomplete information in your profile.
• Deletion: To request deletion of your personal data, subject to certain legal exceptions.
• Objection & Restriction: To object to or request restriction of certain processing activities.
• Withdraw Consent: To withdraw your consent at any time where processing is based on consent, without affecting the lawfulness of prior processing.
• Opt-Out: To opt out of marketing communications by using the "unsubscribe" link in any email or adjusting your notification settings in the app.

To exercise these rights, please contact us using the details below. We may need to verify your identity before processing your request. You also have the right to lodge a complaint with your local data protection authority.

Cookies & Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information to enhance functionality and analyze usage.

Types of Cookies We Use

• Essential Cookies: Necessary for the Service to function (e.g., authentication, security).
• Preference Cookies: Remember your settings and choices (e.g., language, privacy preferences).
• Analytics Cookies: Help us understand how visitors interact with the Service, allowing us to improve it.
• Advertising Cookies: Used to deliver relevant advertisements on our platform and measure their effectiveness.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept essential cookies, you may not be able to use some portions of our Service. Most advertising networks offer a way to opt out of targeted advertising.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page, updating the "Last Updated" date, and, where appropriate, providing a more prominent notice (such as an in-app notification or email).

We encourage you to review this policy periodically for any changes. Your continued use of the Service after the effective date of the revised policy constitutes your acceptance of the terms.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

sinder Networks
Attn: Privacy Team
Email: [email protected]

We aim to respond to all legitimate inquiries within 30 days.